Sign In
One message, one action
The sign-in screen keeps the programme line, “Where knowledge takes flight”, and a single company-email form. Nothing else competes with getting in.
Aviation Maintenance · Learning
TechOps University
A training platform for Delta TechOps maintenance technicians: videos, task cards, slides and knowledge checks for every aircraft in the fleet, on the hangar floor or at home.
The Problem
A training portal that looked like a homepage.
Training material was spread across formats and organised like a corporate site, with category tiles and news up front. A technician arriving with a required course due had to work to find it.
The people using it are A&P technicians, leads and inspectors. They think in aircraft types, ATA chapters and task cards, and they often fit training in between jobs.
Framing
Design it as a training tool, not an intranet.
The redesign starts from the technician's question: what do I need to do next? Home opens on the course in progress and what is due, with browsing one step away rather than the first thing on the page.
Content is indexed the way maintenance is: by aircraft and ATA chapter, as well as by learning area. A search for “A320 29” goes straight to the right course.
The Hard Constraint
Four formats, one way to learn.
Training material arrives as video, PDF task cards and references, slide decks and knowledge checks. Instead of sending each to a different viewer, every lesson plays inside a single player with the same header, progress bar and Previous / Next controls.
The same structure has to hold on a desktop at home and on a phone in the hangar, so navigation collapses to a slim rail on desktop and a top bar on mobile.
Outcome
Required training front and centre, with every format in one consistent player.
Design Principles
Three rules for training between jobs
01
Lead with what's due
The course in progress and assigned training come first, with due dates shown as dates, not buried in a list.
02
Speak maintenance
Aircraft codes and ATA chapters sit alongside titles everywhere, and both are searchable and filterable.
03
One player, every format
Video, PDF, slides and quizzes share the same frame and controls, so the format never changes how a lesson works.
Colour Palette
Delta red for action, midnight navy for structure
Midnight
#12172F
Navy
#284B7C
Delta Red
#C01933
Coral
#FF8A9B
Hangar
#F1F3F6
The Platform
From sign-in to certificate
The flow follows a technician through one course: sign in, pick up where they left off, work through each lesson, pass the knowledge check, and get a record of completion.
Home
Pick up where you left off
Home greets the technician by name, says how much is due this week, and opens on the course in progress with the next lesson named. Assigned courses follow, sorted by due date with progress on each.
Catalog
Browse the way maintenance is organised
Search by title, aircraft or ATA chapter. Tabs cover the four learning areas plus in-progress courses, with format and ATA filters underneath.
Course
Everything you need before you start
The course page leads with the aircraft and ATA code, whether it is required, and a breakdown of time and lesson formats.
Lesson Player
Four formats, one frame
Video, slides, PDF task cards and knowledge checks all share the same header, segmented progress bar and Previous / Next controls. The knowledge check gates completion, so a course only finishes once it is passed.
Completion
A record, not just a tick
Finishing a course produces a certificate with the course code, date, duration and lesson count, recorded to the technician’s training file.
The test was simple: could a technician with ten minutes between jobs open the site and be back in their lesson in one tap?
Reflection
White Label
Built for Delta, ready for other airlines
Delta owns the portal, and the plan is to license it to other carriers' maintenance organisations. Brand lives in a small set of tokens: logo, two core colours and an accent. Swapping them re-skins the whole product without touching layouts, components or content structure. Here is the same home screen as a Lufthansa deployment.
01
Tokens, not themes
Primary, surface and accent colours plus the logo are the only brand inputs. Everything else derives from them.
02
Contrast holds
Accent-on-text pairs are checked per brand, so a yellow accent gets dark button text where Delta's red uses white.
03
Content stays generic
Courses are keyed by aircraft type and ATA chapter, which every operator shares, so a new airline can load its own library into the same structure.
Concept mock-up · not a Lufthansa product